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The certification that validates your ability to lead the Design Thinking process end to end: from empathetic research to a solution validated with real users. DTCE is the reference certification for those who lead human-centered innovation: it validates real mastery of the complete process, researching, synthesizing, ideating, prototyping and testing, integrated with agile frameworks and innovation methodologies, aligned with ISO 9241-210 and the Stanford d.school and IDEO framework.

Description

Download the certification brochure (Spanish): Click here

Exam Details

  • Exam Name: Design Thinking Certified Expert (DTCE)
  • Exam Format: Multiple choice, online with remote supervision (proctoring)
  • Exam Delivery: Safe Exam Browser
  • Number of Questions: 60 questions: 70% scenarios / 30% conceptual
  • Exam Duration: 90 minutes
  • Passing Score: 72% (44 out of 60 correct answers)
  • Available Languages: Spanish
  • Attempts: Maximum 2 attempts (minimum 15 days between attempts)
  • Validity: 3 years · 15 CPD credits per year

Main Subjects

  • Design fundamentals and mindset (12%): History and ecosystem; Enabling conditions; Organizational maturity.
  • Empathetic research (20%): Research plan; Interviews and observation; Ethics and documentation.
  • Synthesis, problem definition and insights (16%): Affinity diagram; Empathy map and personas; POV and How Might We.
  • Ideation and creative thinking (16%): Divergence; Lateral thinking; Convergence and prioritization.
  • Rapid prototyping (16%): Low fidelity; Service prototypes; Storyboarding.
  • Iterative testing and user validation (10%): Test plan; Facilitation and recording findings.
  • Integration with agility and innovation (10%): Dual-track; Design Sprint; Design Thinking culture.

Who is this certification for?

  • UX/UI designers and product designers: Who want to formalize the complete process.
  • Innovation leaders and consultants: Who facilitate user-centered innovation.
  • Agile coaches and Product Owners: Who strengthen their teams’ discovery.

Prerequisites

No mandatory prerequisites: no prior experience, training or certification is required to take the exam. Recommended (not mandatory): experience in design, innovation or product projects and basic knowledge of UX or user research.

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