ISO/IEC 20000 Lead Auditor Certified

$180.00

The CertJoin ISO/IEC 20000-1:2018 Lead Auditor Certified certification equips professionals with the knowledge and skills to lead and conduct external audits of an IT Service Management System (ITSMS) based on the ISO/IEC 20000-1:2018 standard.

This certification is ideal for IT auditors, consultants, and professionals responsible for ensuring compliance and continuous improvement in IT service management. It covers audit principles, planning, execution, reporting, and advanced auditing techniques. The program includes 40 hours of training, a multiple-choice exam, and a digital badge for verification.

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Download the brochure certification in Spanish:

Exam Details:

Exam Name: ISO/IEC 20000 Lead Auditor Certified
Exam Format: Multiple-Choice questions
Exam Delivery: Web-based (single browser), closed book, not outside assistant, timed.
Exam Duration: Once the exam begins, students have 60 minutes to complete the exam.
Number of Questions: 40
Passing Score: 70%
Available Languages: English/Spanish

ISO/IEC 20000-1:2018 Requirements
Key clauses and compliance requirements.
Audit Principles and Types
Fundamental concepts and different types of audits.
Audit Planning and Preparation
Steps to organize and prepare for an external audit.
Audit Execution
Conducting effective audits and gathering objective evidence.
Audit Reporting and Closure
Documenting findings, reporting results, and closing the audit.
Lead Auditor Competencies
Essential skills and responsibilities of a lead auditor.
Advanced Auditing Techniques
Best practices and methodologies for professional auditors.
Case Studies
Real-world scenarios and practical audit applications.

Who Can Get Certified?

This certification is designed for IT auditors, consultants, IT service managers, and professionals responsible for leading and conducting external audits of an IT Service Management System (ITSMS) based on ISO/IEC 20000-1:2018. It is ideal for individuals ensuring compliance, service quality, and continuous improvement in IT service management.

Candidates must have the ISO/IEC 20000 Internal Auditor Certified certification before applying for this certification.

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